Fix your credit
Your specialist disputes the errors on your reports with the credit bureaus.
Price in your service agreement · Nothing until your first letters are mailed
Get help with thisWhat we do
- Clean-up letters. We mail each bureau a letter asking it to update your name and address and remove old or misspelled names, addresses and employers you approve.
- Freezes. You freeze the smaller credit agencies on our checklist yourself. We don't do this for you.
- Dispute rounds. We mail dispute letters by certified mail, in your name, for the items and reasons you confirm. After each bureau answers, or fails to answer in time, we send the next round.
- Letters to companies. Where it fits, we prepare letters to the company that reports an item: asking a collector to verify a debt, a goodwill letter, a balance correction, or a question about an inquiry.
- Complaints. If a bureau or company doesn't investigate properly, we help you file a complaint with the Consumer Financial Protection Bureau.
What it costs, and when
| Charge | Amount | When it's charged |
|---|---|---|
| Clean-up letters (old names and addresses) | $75 | After they're mailed. Not charged if there's nothing to clean up |
| Dispute rounds 1 to 4 | $99 each | After each round is mailed |
| Each round after the 4th | $125 | After that round is mailed, and only if you choose to continue |
| Each item removed | $25 per item, per bureau | Only after the removal shows on a bureau's letter or a newer report |
You're never charged for work before it's done. Each round takes about 30 to 45 days, the time the bureaus have by law, plus mailing.
Your part
- Give us true information, a photo ID, proof of address and the last 4 digits of your Social Security number.
- Tell us only what's true about each item.
- Upload every letter the bureaus or companies mail you about your disputes, within 5 business days of getting it.
- Do the freezes on our checklist yourself, and keep the PINs.
What we don't promise
- No one can legally remove accurate, current and verifiable information from your credit report.
- We don't guarantee that any item will be removed, or any score, approval or amount of funding.
- We never dispute an item as wrong unless you tell us it is. For one you aren't sure about, we ask the bureau to verify it.
- We never apply for credit, open accounts or make payments for you.
- You can dispute inaccurate information yourself, for free, directly with the credit bureaus.
Your right to cancel
You may cancel without penalty or obligation at any time before midnight of the 3rd business day after the day you sign the service agreement. No work starts and nothing is charged until then. You sign the full agreement, with the disclosure statement, in the app before any work begins.